Canadian Laws Compliance

Q: How Long Will Take To Deliver My Order?

Shipping Time: USA : 3-7 days Canada : 3-7 days UK : 5-8 days Australia : 7-10 days Germany : 5-8 days France : 5-8 days Other regions : 10-25 days EZARC operates over 20 warehouses worldwide, and your order will be shipped from the nearest one. Tracking: After your order is shipped, you will receive an email with a tracking number to monitor the delivery status. * If the local warehouse is out of stock, we will source the product from another warehouse with available inventory. This may extend the delivery time. If you need the product by a specific date, please contact us via email to confirm the details.

Q: How Do I Use Discount Codes?

You can apply the discount code at the bottom of the shopping cart or at the checkout page (Note: multiple discount codes cannot be used at the same time).

Q: No Order Received/Only Part Of The Order Received/Problems With Product Quality

If you have any after-sales problems please don't worry , contact us via email: support@ezarctools.com and our excellent customer service team will reply to your message and follow up the problem for you within 1 working day!.

When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see Consentmo’s Data Processing Policy .

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Enter your email to confirm your identity
Enter your email to confirm your identity
Enter your email to confirm your identity

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 45 days.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Right to file a Complaint

If you believe your privacy rights under PIPEDA or provincial law have been violated, you can contact our Privacy Officer or file a complaint with the Privacy Commissioner of Canada or your provincial authority.

Withdrawing Consent

You can withdraw your consent to data processing at any time. Contact us at support@ezarctools.com

Quebec’s Law 25 Data Portability

Quebec residents have the right to request a copy of their data in a portable format under Law 25.

Frequently Asked Questions

How Long Will Take To Deliver My Order?

Shipping Time:

USA: 3-7 days
Canada: 3-7 days
UK: 5-8 days
Australia: 7-10 days
Germany: 5-8 days
France: 5-8 days
Other regions: 10-25 days

EZARC operates over 20 warehouses worldwide, and your order will be shipped from the nearest one.

Tracking: After your order is shipped, you will receive an email with a tracking number to monitor the delivery status.

*If the local warehouse is out of stock, we will source the product from another warehouse with available inventory. This may extend the delivery time. If you need the product by a specific date, please contact us via email to confirm the details.

How Do I Track My Order?

When your order is shipped, you will receive an email with the package logistics number.

Do You Have Star Lock Oscillating Blades?

We're sorry, due to local patent protection we are currently unable to offer Star Lock blades.

Can I Buy EZARC Products In Offline Stores?

No, we currently sell primarily through our retail website.

How Do I Use Discount Codes?

You can apply the discount code at the bottom of the shopping cart or at the checkout page (Note: multiple discount codes cannot be used at the same time).

No Order Received/Only Part Of The Order Received/Problems With Product Quality

If you have any after-sales problems please don't worry, contact us via email: support@ezarctools.com and our excellent customer service team will reply to your message and follow up the problem for you within 1 working day!.